Cutecamecase.com - Your #1 Source for "Cute" Camera Cases

Shop With Confidence

Shopping on cutecamcase.com is safe and secure. 100% guaranteed ! You payment is processed and protected by the biggest online banking company Paypal.
You'll pay nothing if unauthorized charges are made to your credit card as a result of shopping at cutecamcase.com
Your order items are shipped with USPS delivery tracking #.
You could check our official seller reputation through Paypal

Promotion Policy

If you make next order within 15 days after the previous order and the combined order amount is over $70, you shall get free shipping for the second order by sending email to cutecamcase@gmail.com to claim that. Please use the same email address for these two orders.

If you already bought something from this site before, and if you would referral other customers to purchase on our web site with min order amount $20, we would offer you credit $5 for each customer you referred. You could use those credits for the next purchase from our web site. Please let us know (your order email address and customer you referred order's email address). This offer is valid through 3/1/2011 - 12/31/2011.
For every your accumulated orders amount over $1000, you will get $50 refund. Please send email to claim that and keep your order record every time. Please try to use the same email address to order every time

Return Policy

You must send email for the return request within the first 14 days of receipt of your order items regardless for whatever reason. Otherwise, the restock fee will be taken. Over 30 days, no any item could be returned.

Any used, washed and tear item couldn't be replaced or exchanged or refunded.

You must write email to cutecamcase@gmail.com to get return auth# prior to return any item for any reason. We shall then issue the return auth# and return instruction to you in timely fashion.

After get the return auth# from us, you would then have to ship the item in its original GOOD packaging to us at you cost. You must keep the item in the very good condition in order to get the refund or exchange. Otherwise, the re-instocking fee will be taken. .

Your order payment is protected by Paypal buyers policy. However, we don't process any return item without return auth# from us for any reason.

For any returned light tent, We will take at least 15% off or more of its listing price as re-in-stocking fee in additional to its shipping and handling cost.

Exchange Order Policy

If you want to exchange the order item after receive it, please send email within the first two weeks after received first. We shall then provide you the exchange instruction.

Cancel Order Policy

Please try to make sure you place the right order with the right shipping address at the first place. If you have any question to order the item, please send email to us or call us directly. Otherwise we may not handle your cancellation request on time since the shipping depart is processing every new order in time fashion. We recommend you wait for receiving your package and send us email afterwards if you want to cancel or change your order.

Our business practice could make every customer happy if you make the right order with right shipping address at the begin, otherwise, it must take additional time and cost to handle your request. This must increase the overhead for both of us and this is the most complain come from. Thanks for your cooperation.

Change Shipping Address Policy

You couldn't change your shipping address afterward made the order unless you re-order it with the right shipping address. Paypal policy requires the shipping address must be the same in your order payment. We could cancel your previous order with the wrong shipping address if the package hasn't been sent out yet. Otherwise, it's your responsible to track the package from the previous wrong shipping address.
If your package is lost because of your wrong shipping address in your order payment, then it's 100% your responsibility and we couldn't re-send your package to any new address unless you make a new order with the new address.

Warranty

To claim under warranty, you must to contact us to obtain a return auth number and please follow the instruction of return item package described in above.

Limitations

We are not responsible for consequential damages. We are not responsible for the damaged camera cases, damaged camera bags and the damaged fashion accessories.

Wrong Order

If you want to return your order item to replace with another item because you made wrong order, then it's your responsibility to pay the same amount shipping and handling cost.

You must contact us first to get auth # and please follow the instruction of return item package described in above.

You need to keep the item in original condition packing so that we could resell it otherwise ?15% off its listing price will be taken as re-instock fee.