How to change the shipping address ?
You could change the shipping adddress from the default address during the Paypal check out procedure on "Review your information" page, then you new shipping address will be in your order confirmation. This is special useful and very important when you try to order gift certificate or some items online and send them to somewhere else.We couldn't change
your shipping address outside your order payment.This is required by Paypal policy.
Do you sell Gift Certificate and provide the gift wrap service ?
Yes, we do. Please order them from Gift Card
Please find the details from Tie Scarf
menu on the top of web site.
Shopping cart doesn't response ?
After clicking "Buy now" or "Add to cart" button, if there is no response, please switch to another brower, such as Explore; or clear recent history of your brower; or clear the cookies on your brower
How to check if it's real genuine pure silk ?
Burning very little piece of silk fabric from the scarf, if it is with protein smell, then it's pure real genuine silk !
How do I know you are a reputable shop ?
One way to check our reputation is by looking at some reliable third party ratings. You can check our Paypal "Seller Reputation" as you go through their payment process.
Is your company still in business ?
Yes, we have been in online business since 2000 ~ current.
There is only sale tax for CA as flat rate 8.25%.
Do you take the order by Phone ?
Yes, please call Tel: 650-595-8407. If you want to order some cases that not listed for your camera, or if you want to only order a case within a case kit, we could take the order by Phone !
How to order if you don't have a Paypal account ?
You could still use your credit card or bank account to order online without a Paypal account. Your payment is still protected by Paypal and your credit card or your bank company.
Did my order go through ?
You shall get an order confirmaton email from Paypal with valid transaction ID (not 0) and current date (not Dec. 31, 1969 16:00:00 PST).
Othewise, your order didn't got through. If you choose to use the credit card payment without using your paypal account, please don't login to
the paypal in the middle of payment. Otherwise, you will run into this invalid payment problem with the folowing patten:
Dec. 31, 1969 16:00:00 PST
Transaction ID: 0. Please call 650-595-8407 if you run into this kind of problem.
Is it secure enough to order online here ?
All kinds of your order payment are processed by the latest Secure online shopping technology regardless if you use a paypal account or credit card or bank account payment. So it's 100% safe and secure to order online here.
How to contact with us for any question ?
Please call Tel:1-650-595-8407 or send email to email@example.com.
Cowhide is a kind of genuine leather made from cow skin.
What is the "Camera Accessories, Inc" on the Paypal web page ?
"Camera Accessories, Inc." is the title of the company listed on the top of Paypal page after clicked the "Buy now" or "Add to cart" button. cutecamcase.com is one of web sites under this company. Therefore, your order process is correct !
Where is your order and delivery status after made the payment ?
We don't send any additional confirmation email to you after you made the order. You shall receive an order confirmation email from Paypal and you shall keep it for at least half year. We shall process your order within couple days. Please check our shipping policy.
What shall be my camera LCD Protector size ?
The LCD Protector size is the diagonal length of the camera LCD screen. We list the standard camera lcd protector size here. You could compare it with your camera, or your camera manual or check dpreview web site for the details.
What is the shipping options and fee ?
Please check our shipping policy for the details. You could click "Add to cart" button from there if you want to have the USPS priority shipping rate.
Is it ok to change the shipping address after made the order ?
Your shipping address must be as same as in the order payment. This is required Paypal policy for all customers. If you want to change the shipping address after made the order, please re-order it with the new shipping address and send us email afterwards so that we could cancel your previous order immediately without any problem. Otherwise, we will send your order package to your original shipping address as indicated in your payment.
Why the click to return to your site from paypal did not work ?
This is normal since it's upon to the Paypal web site how to redirect the web page.
What's the case photo look like ?
The most photo of the case shows the three cases together: one in front, one on the back and one is open so that you could see the whole picture of the case.
What is the wrist through hole ?
Most of our customs fit cases have a wrist strap through hole on the top or side of the case. It can keep the case with camera when you take the picture, so that it could reduce the chance of lose the case.
How many camera case and bag catalog listed here ?
The Product page shows most new kinds of case and bag catalog. Some of them might not be listed for your camera yet on your camera case page, however, you could send us email with your camera model #, camera dimension, case id on the Product page so that we could help you order it at good price if it's possible.
How to find a case for your camera ?
All cases are sorted under the brand name. For example, canon sd750 case is under the Canon brand name. You shall click the "Canon" under the "Camera Cases" menu and it will bring up all cases for the Canon cameras. You could find the case from here.
How to search a case for your camera by using the search box ?
Please enter your camera model to the search box on the top of the home page or faq page, then all related cases pages on this site are shown up. Please click the search result links from Results from This Site. Please type the exactly camera model #, for example, Fuji z100 fd camera, you shall enter z100 fd, but not the z100fd. If you couldn't find anything, please send email to
firstname.lastname@example.org, and we will help you find the right case at good price !
Where to find your promotion sale on this site ?
We offer promotion sale every week. You could find the details from Outlet.
Not sure what color or which case you just order after clicked the "Buy now" or "Add to Cart" button ?
The case is labled with a special string, such as 'P
-> pink, 'O
'-> orange, 'R
'-> rose red, 'R1
' or 'R2
' -> red. The default color is black. You could also write a note for the case in your order payment as long as it's listed on the web site.
How many color of cases ? How to find that ?
In general, our most styles cases have five color
: black, red, rose red, pink and orange
. The photo might only show one of those color on the top page, however you could find other four color
by click that photo and then move down the page from there.
There are about 30 colors
in belt clip styles cases
. However, you shall order them from your camera model case web page.
How many style of cases ?
There are many styles cases made by the cowhide and genuine leather such as Hard, Semi-Hard, Carry
cases with: open on Top
; belt clip
or belt loop
; closing with magnetic clasp
or velcro flap
; battery pocket on the back/front
or attach to the shoulder strap
, etc. There are also waterproof bags and cellphone cases
How to find a right case ?
If you couldn't find the right case or have the difficult to make the order, please send an email to email@example.com with the phone #. We will help you order a right case at good price.
How can you know our case is customs fit but not one size fit all ?
All our cases are custom fit slim style design with different order label
for different camera model #
even the case photo is same.
What's the LCD protector size ? Why you need the LCD protector ?
LCD protector size is your camera LCD screen diagonal length.
The LCD protector can be against scratching, scraping and residuary mark. It resists to erosion and finger-print. With the new
slim case and LCD protector, your new camera can be protected prefectly .
You could order the LCD Protector here.
Are you looking for a case with belt clip ?
We carry many carry cases with belt clip, battery pocket and shoulder strap that open in vertical and horizontal direction in many colors. Please see the details from slim carry cases open in vertical direction and slim carry cases open in horizontal direction. However they are all customs fit SLIM design style for the compact digital camera. You shall order this kind of case from the each camera case listing web pages.
Are you looking for a hard case with magnetic clasp and battery pocket ?
We carry custom fits cowhide slim hard cases with magnetic clasp, battery pocket and shoulder in black, red, pink and orange colors for many latest digital cameras. You can order it from the each camera cases listing web pages.
Are you looking for a carry case ?
If you look for a carry case that isn't listed on this site, you could convert a hard or semi-hard case into a carry case with shoulder strap and battery pocket by the following steps:
What is the case package solution ?
We try to offer the good price by the package solution. Almost for every camera model # listed here, there are choices for case only, or case + LCD protector, or case + Rechargeable Battery, or case + Rechargeable Battery + charger + car adaptor. The bigger the package you select, the more discount you will get.
They are brand new products. all batteries are rechargeable li-ion battery. The battery and charger are guaranteed to be fully compatible to the original product. In most cases, they carry a higher capacity rating than the original. Please find out the details from each camera case listing page.
Basic Lithium-Ion battery voltage is 3.6x volts, some round up to 3.7 volts, some round down to 3.6 volts. It is the same.
Batteries that have 2 sets of cells in stacked serially will be marked either 7.2 volts or 7.4 volts, again, they are actually the same
No, no any problem at all. The higher capacity battery can last longer before being charged again. So the higher capacity the battery, the more expensive the battery.
No they are not. These are brand new from the factory. We import directly from factories in Asia. We by passed all middleman and can pass on the savings to you.
Yes, please always keep your paypal order payment confirmation email as reference.
After your payment is received, we will ship in 1 to 2 business days. You will receive an email from us when we ship.
Make sure you don't filter out email from us. Sometimes our notification email gets filtered out as spam. Sometimes email servers send us a link to "confirm our identity". We can not click on these links. So make sure you are not filtering email from us.
At this time we can't process purchase orders. Please use money order to buy. For details click on the "Payments" link above.